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How We Keep Your Privacy Protected

When you open an account with ibobet login, we collect only what we need to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and keep…

Data collected only for account verificationLocal payment methods encryptedYour withdrawal history stays privateContact us anytime to request changes
ibobet login How We Keep Your Privacy Protected
REACH US EASILY

How to Contact Us About Your Privacy

Live Chat Support Our team answers privacy questions through live chat during platform hours.
Email Your Request Send privacy inquiries to our support email address listed in your account settings.
Account Settings Panel Log into ibobet login, go to Settings > Privacy & Data, and view what…
SECURITY INSIDE

How We Protect and Handle Your Data

Encryption & Secure Servers

All data travels through encrypted channels when you deposit via DANA, OVO, GoPay or QRIS. Your account password is hashed, never stored in plain text. We use industry-standard firewalls and intrusion detection to keep your information away from unauthorised access.

Cookie & Tracking Practices

We use cookies to remember your language preference, keep you logged in safely and measure how the lobby performs. No third-party advertisers place tracking cookies on our site. You can disable non-essential cookies in your browser; essential ones keep your account secure.

Data Retention Windows

We keep your account data for as long as you hold an active account with us. After you close your account, we retain transaction records for seven years to meet local compliance rules, then delete personal details like your phone number and email address.

Account Security & Verification

When you log in from a new device or location, we may send a verification code via email or SMS to confirm it's you. This extra step protects your DANA, OVO, GoPay and QRIS wallet. You can manage trusted devices in your account settings to speed up future logins.

Who Can See Your Data

Only your account team and our payment partners can access your transaction records; they sign strict confidentiality agreements. Your gameplay data and balance are private. If local law permits, support agents may view your account details only when you request help.

Requesting Data Changes

You can update your email, phone number or other profile details anytime through your Settings panel. If you spot an error in your transaction history, contact support immediately. Deletion requests for optional data are processed within ten business days.

Privacy Policy Questions Answered

No. We never sell your name, email, phone number or gameplay history to third parties. We share payment data only with processors who handle DANA, OVO, GoPay and QRIS transactions, and they are bound by confidentiality agreements. Your account information stays with us.

After you request account closure, we retain transaction records for seven years to meet local regulatory requirements. Non-essential personal data like your phone number and email are deleted within thirty days. You can request permanent deletion of specific data where local law permits.

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Download My Data'. We prepare a file containing your personal details, transaction history and deposit dates via DANA, OVO, GoPay or QRIS. The download link arrives via email within two business days.

We send you a verification code via email or SMS to confirm the login is legitimate. You can deny access or confirm it's you. If you don't recognise the attempt, reject it and change your password immediately. Mark trusted devices in Settings to skip verification on those machines.

Yes, we use cookies to keep you logged in, remember your language choice and detect fraud. Essential cookies cannot be disabled without breaking account security. Non-essential cookies track lobby performance; you can disable them in your browser settings without losing account access.

Payment data is encrypted during transmission and stored separately from your account profile. We never keep your full card or wallet credentials; payment processors in Indonesia handle that data directly. Deposits are verified in real time, and your transaction history is accessible only to you and support when you request help.

Log into your account and go to Wallet > Transaction History. If a deposit via DANA, OVO, GoPay or QRIS is missing or incorrect, open a support ticket from that same page. Our team investigates within three business days and corrects the record or refunds the deposit if an error occurred.